In an emergency
Whenever possible, please contact us about emergencies during normal office hours. If you need to be seen the same day, please get in touch as early as possible.
If you are in need of urgent dental advice, or treatment outside surgery hours, telephone our emergency number. If you need to see a dentist, arrangements will be made, although not necessarily with someone at the practice.
Emergency: 01530 510533
(information on what to do in an emergency will be left on an answerphone)
We hope that you are entirely satisfied with you dental care and would be happy to recommend our services to others. You'll find your comments and questions on any aspects of our practice are always welcomed and we will be pleased to discuss your individual needs at any time. However, should you have any cause for dissatisfaction, you can request a copy of the practice complaints procedure from Lisa, who will explain the procedure in detail and deal with any concerns you might have.
If you are still not satisfied with the results of our procedure then a complaint can be made to either:
NHS England The General Dental Council
Fosse House 37 Wimpole Street
6 Smith Way London
Grove park W1M 8DQ
Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.